Work well-being and prosocial behavior in a sample of Bra-zilian workers
Resum
Prosocial voice is as a proactive and positively oriented verbal behavior that the worker emits with the intent of promoting transformation that benefits the group or organization. Despite being a phe-nomenon widely studied in other countries, in Brazil there are few researches dedicated to this phe-nomenon. Supported by the literature gap and driven by the Positive Psychology perspective, the aim of this study was to describe how prosocial voice behaviors (PSV) are manifested in different Brazili-an workers. Additionally, we sought to analyze the predictive power of well-being at work on these behaviors. From the application of scales to a sample of 360 Brazilian workers, descriptive, correla-tion and linear regression analyzes were conducted. Results shows that some occupational variables, as well as individual variables interfere with the frequency of PSV issuance. Besides, the better a worker feels about his work, the more likely he is to engage in PSV behaviors.Paraules clau
Voice, Work, Well-being, Positive psychologyReferències
Andrade, Rayana Santedicola (2018). Comportamentos de voz e silêncio nas organizações de trabalho: explorando seus preditores entre organizações e trabalhadores brasileiros. Unpublished Doctoral thesis. Universidade Federal da Bahia-BA
Barry, Michael & Wilkinson, Adrian (2016). Pro-Social or Pro-Management? A Critique of the Conception of Employee Voice as a Pro-Social Behavior within Organizational Behavior. British Journal of Industrial Relations, 54(2), 261–284. https://doi.org/10.1111/bjir.12114
Bastos, Antônio Virgílio Bittencourt; Carneiro, Laila Leite & Santedicola, Rayana (2018). Comprometimento e voz pró-social nas organizações e no trabalho à luz da psicologia positiva. In: Ana Claudia S. Vazquez & Claudio Simon Hutz (Orgs.), Aplicações da psicologia positiva: Trabalho e organizações. (pp. 201-220). São Paulo: Hogrefe
Bastos, Antônio Virgílio Bittencourt; Carneiro, Laila Leite; Andrade, Rayana Santedicola; Aguiar, Carolina Vila Nova & D’Almeida, Adriana Souza (2019). Escala de voz nas organizações (EVO). In: Claudio Simon Hutz, Denise Ruschel Bandeira, Clarissa Marceli Trentini, Ana Claudia S. Vazquez (Orgs.). Avaliação Psicológica no Contexto Organizacional e do Trabalho (pp. 257-267). Porto Alegre: Artmed
Botero, Isabel C. & Van Dyne, Linn (2009). Employee Voice Behavior. Management Communication Quarterly, 23(1), 84–104. https://doi.org/10.1177/0893318909335415
Borsa, Juliane Callegaro & Seize, Mariana de Miranda (2017). Construção e adaptação de instrumentos psicológicos: dois caminhos possíveis. In: Bruno Figueiredo Damásio & Juliane Callegaro Borsa (Orgs.), Manual de desenvolvimento de instrumentos psicológicos (pp. 15-37). São Paulo: Vetor
Brinsfield, Chad T.; Edwards, Marissa S. & Greenberg, Jerald (2009). Voice and silence in organizations: historical review and current conceptualizations. In: Jerald Greenberg, Marissa S. Edwards. (Orgs.), Voice and Silence in Organizations (pp. 3-33). United Kingdom: Emerald.
Budd, John W.; Gollan, Paul J. & Wilkinson, Adrian (2010). New approaches to employee voice and participation in organizations. Human Relations, 63(3), 303–310. https://doi.org/10.1177/0018726709348938
Burris, Ethan R.; Detert, James R. & Romney, Alexander C. (2013). Speaking up vs. being heard: the disagreement around and outcomes of employee voice. Organization Science, 24(1), 22–38. https://doi.org/10.1287/orsc.1110.0732
Cantal, Clara; Borges-Andrade, Jairo E. & Porto, Juliana B. (2015). Cooperação, comportamentos proativos ou simplesmente cidadania organizacional? Uma revisão da produção nacional na área. Revista Psicologia: Organizações e Trabalho, 15(3), 286-297. https://doi.org/10.17652/rpot/2015.3.331
Carneiro, Laila Leite & Fernandes, Sônia Regina Pereira (2015). Bem-estar pessoal nas organizações e lócus de controle no trabalho. Revista Psicologia: Organizações e Trabalho, 15(3), 257-270. https://doi.org/10.17652/rpot/2015.3.599
D’Almeida, Adriana Souza (2016). Construção e validação de uma medida brasileira de voz e silêncio nas organizações. Unpublished Masters dissertation, Universidade Federal da Bahia
Decreto de Lei n° 229 de 28 de fevereiro de 1967. (1967, 28 de fevereiro). Consolidação das Leis do Trabalho. Diário Oficial da União, Seção 1. Recuperado de http://www.planalto.gov.br/ccivil_03/decreto-lei/Del0229.htm#art443§2
Demo, Gisela, & Paschoal, Tatiane (2016). Well-Being at Work Scale: Exploratory and confirmatory validation in the USA. Paidéia (Ribeirão Preto), 26(63), 35-43. https://doi.org/10.1590/1982-43272663201605
Dessen, Marina Campos & Paz, Maria das Graças Torres (2010). Validação do instrumento de indicadores de bem-estar nas organizações. Psicologia em Estudo, 15(2), 409-418. https://doi.org/10.1590/s1413-73722010000200020
Field, Andy (2009). Descobrindo a estatística usando o SPSS. Porto Alegre: Artmed.
Gorden, William I. (1988). Range of employee voice. Employee Responsibilities and Rights Journal, 1(4), 283–299. https://doi.org/10.1007/BF01556937
Islam, Gazi, & Zyphur, Michael J. (2005). Power, voice, and hierarchy: exploring the antecedents of speaking up in groups. Group Dynamics: Theory, Research, and Practice, 9(2), 93–103. https://doi.org/10.1037/1089-2699.9.2.93
Kaufman, Bruce E. (2015). Theorising determinants of employee voice: An integrative model across disciplines and levels of analysis. Human Resource Management Journal, 25(1), 19–40. https://doi.org/10.1111/1748-8583.12056
Klaas, Brian S.; Olson-buchanan, Julie B. & Ward, Anna-Katherine (2011). The Determinants of Alternative Forms of Workplace Voice: An Integrative Perspective. Journal of Management, 38(1), 314–345. https://doi.org/10.1177/0149206311423823
Knoll, Michael; Wegge, Jürgen; Unterrainer, Christine; Silva, Silvia & Jønsson, Thomas (2016). Is our knowledge of voice and silence in organizations growing? Building bridges and (re)discovering opportunities. German Journal of Human Resource Management, 30(3–4), 161–194. https://doi.org/10.1177/2397002216649857
LePine, Jeffrey A. & Van Dyne, Linn (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83(6), 853–868. https://doi.org/10.1037/0021-9010.83.6.853
LePine, Jeffrey A. & Van Dyne, Linn (2001). Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with big five personality characteristics and cognitive ability. Journal of Applied Psychology, 86(2), 326–336. https://doi.org/10.1037/0021-9010.86.2.326
Maynes, Timothy D., & Podsakoff, Philip M. (2014). Speaking more broadly: an examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. The Journal of Applied Psychology, 99(1), 87–112. https://doi.org/10.1037/a0034284
Morrison, Elizabeth W. (2011). Employee voice behavior: Integration and directions for future research. Academy of Management Annals, 5(1), 373–412. https://doi.org/10.1080/19416520.2011.574506
Morrison, Elizabeth W. (2014). Employee voice and silence. Annual Review of Organizational Psychology, 1(7), 1–25. https://doi.org/10.1146/annurev-orgpsych-031413-091328
Nascimento, Thainá Tavares; Laros, Jacob Arie; Porto, Juliana Barreiros & Moraes, Melissa Machado de (2016). Assumir o comando no trabalho: Evidências de validade da versão brasileira da escala. Psicologia: Teoria e Pesquisa, 32(3), 1–9. https://doi.org/10.15900102-3772e323212
Nemeth, Charlan Jeanne; Connell, Joanie B.; Rogers, John D. & Brown, Keith S. (2001). Improving decision making by means of dissent. Journal of Applied Social Psychology, 31(1), 48-58. https://doi.org/10.1111/j.1559-1816.2001.tb02481.x
Nikolaou, Ioannis; Vakola, Maria & Bourantas, Dimitris (2008). Who speaks up at work? Dispositional influences on employees’ voice behavior. Personnel Review, 37(6), 666–679. https://doi.org/10.1108/00483480810906892
Omar, Alicia (2010). Antecedentes y consecuencias de los comportamientos prosociales de voz y silencio. Psicología, Cultura y Sociedad, 10, 249–268. https://doi.org/10.18682/pd.v10i0.399
Parker, Sharon K.; Williams, Helen M. & Turner, Nick (2006). Modeling the antecedents of proactive behavior at work. Journal of Applied Psychology, 91(3), 636–652. https://doi.org/10.1037/0021-9010.91.3.636
Paschoal, Tatiane; Demo, Gisela; Fogaça, Natasha; Ponte, Valter; Edrei, Laylla; Francischeto, Leela & Albuquerque, Gabriela (2013). Bem-estar no trabalho: cenário dos estudos brasileiros publicados na primeira década do novo milênio. Proceedings TMS Inc. Conference 2012: Human Resources, Business Ethics e Governance, 2(Special Issue), 384–395.
Paschoal, Tatiane, & Tamayo, Álvaro (2008). Construção e validação da escala de bem-estar no trabalho. Avaliação Psicológica, 7(1), 11–22.
Rodríguez-Carvajal, Raquel; Moreno-Jiménez, Bernardo; Rivas-Hermosilla, Sara; Álvarez-Bejarano, Abraham & Sanz-Vergel, Ana Isabel (2010). Positive psychology at work: mutual gains for individuals and organizations. Revista de Psicología del trabajo y de las organizaciones, 26(3), 235-253. https://doi.org/10.5093/tr2010v26n3a7
Rusbult, Caryl E.; Farrell, Dan; Rogers, Glen & Mainous III, Arch G. (1988). Impact of exchange variables on exit, voice, loyalty, and neglect: an integrative model of responses to declining job status satisfaction. Academy of Management Journal, 31(3), 599–627. http://doi.org/10.2307/256461
Seligman, Martin E. P. & Csikszentmihalyi, Mihaly (2000). Positive psychology: An introduction. American Psychologist, 55, 5-14. https://doi.org/10.1037//0003-066x.55.1.5
Silva, Cleide Aparecida da & Ferreira, Maria Cristina (2013). Dimensões e Indicadores da Qualidade de Vida e do Bem-Estar no Trabalho. Psicologia: Teoria e Pesquisa, 29(3), 331–339. https://doi.org/10.1590/S0102-37722013000300011
Siqueira, Mirlene Maria Matias & Padovam, Valquiria Aparecida Rossi (2008). Bases teóricas de bem-estar subjetivo, bem-estar psicológico e bem-estar no trabalho. Psicologia: Teoria e Pesquisa, 24(2), 201-209. https://doi.org/10.1590/s0102-37722008000200010
Turban, Daniel B., & Yan, Wan (2016). Relationship of eudaimonia and hedonia with work outcomes. Journal of Managerial Psychology, 31(6), 1006–1020. https://doi.org/10.1108/JMP-07-2015-0271
Van Dyne, Linn; Ang, Soon & Botero, Isabel C. (2003). Conceptualizing employee silence and employee voice as multidimensional constructs. Journal of Management Studies, 40(6), 1359–1392. https://doi.org/10.1111/1467-6486.00384
Van Dyne, Linn; Cummings, Larry L. & Parks, Judi McLean (1995). Extra-role behaviors: In pursuit of construct and definitional clarity (a bridge over muddied waters). Research in Organizational Behavior, 17, 215-285.
Van Dyne, Linn & LePine, Jeffrey A. (1998). Helping and Voice Extra-Role Behaviors: Evidence of Construct and Predictive Validity. The Academy of Management Journal, 41(1), 108-119. https://doi.org/10.2307/256902
Warr, Peter (1978). A study of psychological well-being. British Journal of Psychology, 69, 111-121. https://doi.org/10.1111/j.2044-8295.1978.tb01638.x
Warr, Peter (2007). Learning about employee happiness. Revista Psicologia Organizações e Trabalho, 7(2), 133-140.
Waterman, Alan S. (2007). On the importance of distinguishing hedonia and eudaimonia when contemplating the hedonic treadmill. The American Psychologist, 62(6), 612–3. https://doi.org/10.1037/0003-066X62.6.612
Publicades
Descàrregues
Drets d'autor (c) 2020 Laila Leite Carneiro, Antônio Virgílio Bittencourt Bastos
Aquesta obra està sota una llicència internacional Creative Commons Reconeixement 4.0.
